POPIA Notice

About This Notice

This POPIA Notice explains how DuniaTech Consulting (Pty) Ltd ("DuniaTech," "we," "us," or "our") collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.

Our Commitment

We are committed to protecting your privacy and ensuring the security of your personal information. We collect only the minimum amount of data necessary to provide our advisory services and communicate with you effectively.

Information We Collect

We collect and process the following types of personal information:

Contact Information

• Name and surname
• Email address
• Phone number
• Company name and position
• Business address

Communication Data

• Messages and inquiries submitted through our contact form
• Email correspondence
• Meeting notes (with consent)

Technical Data

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of visits

How We Use Your Information

We process your personal information for the following purposes:

• To respond to your inquiries and provide requested information
• To deliver our advisory and consulting services
• To send you relevant updates about our services (with consent)
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal information based on:

• Consent: When you submit a contact form or subscribe to our communications
• Contract: When necessary to fulfill our advisory engagement agreements
• Legitimate Interest: For improving our services and business operations
• Legal Obligation: When required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments
• Staff training on data protection
• Secure data storage with reputable service providers

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for 2 years unless you request earlier deletion.

Your Rights Under POPIA

As a data subject, you have the right to:

• Access: Request a copy of your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your information
• Restriction: Request restriction of processing
• Portability: Request transfer of your information
• Withdraw Consent: Withdraw consent at any time

Third-Party Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in delivering our services (under strict confidentiality agreements)
• Professional advisors (lawyers, accountants) when necessary
• Government authorities when required by law

Cross-Border Transfers

If we transfer your personal information outside of South Africa, we ensure appropriate safeguards are in place to protect your data in accordance with POPIA requirements.

Complaints

If you believe your personal information has been processed in violation of POPIA, you have the right to lodge a complaint with the Information Regulator:

Information Regulator (South Africa)
Website: www.justice.gov.za/inforeg
Email: inforeg@justice.gov.za

Contact Our Information Officer

For any questions about this notice or to exercise your rights, please contact our Information Officer:

Email: info@duniatech.co.za
Phone: +27 87 238 3885
Address: Johannesburg, South Africa

Updates to This Notice

We may update this POPIA Notice from time to time. The latest version will always be available on our website with the effective date indicated.

Effective Date: January 2025
Last Updated: January 2025